Like most brand-new things, there's going to be a bit of an adjustment period. Think of it like a brand-new pair of running shoes. It will take time for your body to adjust to your new mattress and vice versa. In fact, studies show most people experience some initial level of discomfort with their new mattress. For this reason, we want to ask you to sleep on it for a minimum of 21 nights to allow for this adjustment period to take place. After those first 21 nights, if you are still not completely comfortable, please notify us within 7 days prior to the end of the 30 night trial. 

After 30 nights, we will then do our best to match you to your perfect mattress based on your experience of the original mattress purchased.

The Furniture Emporium 30 Night Sleep Trial is valid for 2 trials in conjunction with each other. These must be completed within a maximum of 60 nights of the delivery date of your original mattress. A minimum of 21 nights trial per mattress must be completed by the customer before a return/exchange can be processed.

If you are unhappy with the second and final mattress trial, a credit note to the value of the product minus any charges and restocking fees incurred will be issued. Please note: we do not offer card or cash refunds. 

You may exchange your first mattress, with a return delivery fee of €75.00, and receive as credit toward the purchase price of a different mattress, the purchase price of your original mattress less a restocking fee equal to 10% of your original mattress purchase price (restocking fee not to exceed €150). 

If you still aren’t absolutely satisfied with your second trial mattress, you can return it with a return delivery fee of €75.00 and receive, as a refund, a credit of the purchase price of your return mattress.

The Furniture Emporium is unable to exchange or refund stained, unsanitary or damaged mattresses under the 30 Night Sleep Trial. That’s why we highly recommend using a waterproof mattress protector to help keep your new mattress clean. In addition, we ask that you keep all original tags on your mattress. If you remove the law tag from the mattress or foundation, it will void the 30 Night Sleep Trial.

Please note that our 30 Night Sleep Trial is not valid on clearance merchandise, floor models, pillows, mattress protectors, adjustable bases, furniture or other accessories. All special order sizes (California King, zip and link, crib, tri-fold, super king etc) for mattresses and foundations are final and not eligible for exchanges or returns.